Arrival time: Please arrive 15-30 minutes prior to your scheduled appointment time. Your consideration is appreciated as we are unable to run beyond your allotted appointment time. Your early arrival allows time for a leisurely check-in and utilization of our full amenity locker room.

What to wear: You do not need to bring anything with you. We supply our guests with robes, spa sandals and towels. You may change directly in the treatment room or use our full amenity locker room.

Children: For the safety of your children and in consideration of other guests, children are not allowed in the spa area.

Cell phone use: In consideration of other guests, cell phones are not permitted in the spa.

Health considerations: Please speak with your technician prior to treatment if you are affected by any medical issues including heart conditions, skin conditions, cancer or pregnancy.

Cancellation policy: Please note that we do require 24 hours notice to cancel any appointment (48 hours for parties of 3 or more).  There is a 50% charge if you cancel the day of your appointment; a 100% charge if you do not call to cancel.

Gratuities: Tips are welcome and are at the discretion of our guests; 18% - 20% is customary for day spas and hair salons.